Last updated: 1 June 2025
Welcome, and thank you for using Scaleup Machine. By using our Website, you’re agreeing to these Terms and Conditions, so please take a few minutes to read over the details below.
These Terms and Conditions, together with our Privacy Policy and Cookie Policy (together the “SUM Website Terms”), set out the terms governing your access and use of scaleupmachine.com (“Website”).
Your agreement to comply with the SUM Website Terms is indicated by your use of our Website. If you do not agree to the SUM Website Terms, you must stop using our Website immediately.
1. Definitions and Interpretation
In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:
| “Account” | means an account required to access certain features on our Website, as set out in Part 7; |
| “Contact Tools” | means any online communications facility that we make available on our Website enabling you to contact us including, but not limited to, contact forms and live chat; |
| “Content” | means any and all text, images, audio, video, scripts, code, software, databases, and any other form of information capable of being stored on a computer or other device that appears on, or forms part of, our Website; |
| “User” | means a user of our Website; |
| “User Content” | means comments, feedback and any other content shared by Users on our Website; |
| “Website” | means this website, scaleupmachine.com, and any reference to this Website also refers to all Content on it, including User Content, unless expressly stated otherwise; and |
| “we/us/our” | means Scaleup Machine Limited. |
2. Information About Us
This Website is operated by Scaleup Machine Limited. We are a limited company registered in England and Wales under company number 16390289.
3. How to Contact Us and Use of Our Contact Tools
3.1 To contact us please email contact@scaleupmachine.com or use the Contact Form.
3.2 When using our Contact Tools or contacting us by any other means, the rules in Part 17 (Acceptable Use) apply.
3.3 We may monitor any and all communications made using our Contact Tools.
3.4 Any personal information sent to us, whether via our Contact Tools or otherwise (including, but not limited to, your name and contact details) will be collected, used, and held in accordance with your rights and our obligations under data protection law, as set out in our Privacy Policy.
4. How We Use Your Personal Information
We will only use your personal information as set out in our Privacy Policy.
5. Access and Changes to Our Website
5.1 It is your responsibility to make the arrangements necessary in order to access our Website.
5.2 Access to our Website is provided “as is” and on an “as available” basis. We may alter, update, suspend, or discontinue our Website (or any part of it) at any time and without notice. We will not be liable to you in any way if our Website (or any part of it) is unavailable at any time and for any period.
6. Changes to these Terms and Conditions
6.1 We may alter these Terms and Conditions at any time. If we do so, details of the changes will be highlighted at the top of this page. As explained above, your use of our Website constitutes your acceptance of these Terms and Conditions. Consequently, any changes made to these Terms and Conditions will apply to your use of our Website the first time you use it after the changes have been implemented. You are therefore advised to check this page every time you use our Website.
6.2 If any part of the current version of these Terms and Conditions conflicts with any previous version(s), the current version shall prevail unless we explicitly state otherwise.
7. Accounts
7.1 Certain features on our Website, such as the ability to access certain digital content or share User Content, may require an Account.
7.2 Only Users aged 18 or over may create an Account. If you are under the age of 18 and wish to use the features on our Website that require an Account, your parent or guardian must create the Account for you and you may only use the Account with their supervision.
7.3 When creating an Account, the information you provide must be accurate and complete. If any of your information changes, it is your responsibility to ensure that your Account is kept up to date.
7.4 We recommend that you choose a strong password for your Account, consisting of a combination of lowercase and uppercase letter, umbers and symbols.
7.5 It is your responsibility to keep your Account details safe. You must not share your Account details with anyone else. If you believe your Account is being used by someone else without your permission, please change your password immediately and contact us using the details above in Part 3.
7.6 You must not use another person’s Account.
7.7 All personal information provided by you in your Account will be collected, used, and held in accordance with your rights and our obligations under data protection law, as set out in our Privacy Policy.
7.8 If you wish to delete your Account, you may do so at any time. If you delete your Account, you will no longer have access to the features on our Website requiring an Account and deleting your Account will result in the removal of your information from our Website. For further details about the retention and deletion of personal data, please refer to our Privacy Policy.
7.9 We may disable your Account if, in our reasonable opinion, you have breached these Terms and Conditions.
8. How You May Use Our Website and Content (Intellectual Property)
8.1 With the exception of User Content (please refer to Part 10), all Content included on our Website and the copyright and other intellectual property rights in that Content belongs to or has been licensed by us, unless specifically labelled otherwise. All Content (including User Content) is protected by applicable United Kingdom and international intellectual property laws and treaties.
8.2 Users retain the ownership of the copyright and all other intellectual property rights in their User Content (with the exception of any part of any User Content which is owned by a third party, in which case, Users must obtain express permission for such material to be used in the User Content). For information on the use of User Content, please refer to Part 10.
8.3 You may access, view, and use our Website in a web browser (including any web browsing capability built into other types of software or app) and you may download our Website (or any part of it) for caching (this usually occurs automatically).
8.4 You may print copies and download extracts of any page(s) from our Website for personal use.
8.5 You may download and save any Content from our Website where we clearly indicate that it is available for download for personal use only.
8.6 You may view and use (including, where applicable, download and save) User Content in accordance with the permissions displayed with that User Content and set out below in Part 10.
8.7 Except as expressly provided in these Terms and Conditions, no part of the Website and no Content (including User Content) maybe be copied, reproduced, uploaded, posted, publicly displayed, encoded, translated, transmitted, or distributed in any way (including mirroring) to any other computer, server, website or other medium for publication or distribution or for any commercial purpose, without first obtaining a licence from us (or our licensors or the relevant User, as applicable). This does not prevent the normal access, viewing, and use of our Website for general information purposes by business users or consumers. For further information about the re-use of Content from our Website, please Contact us using the details provided above in Part 3.
8.8 Our status as the owner and author of the Content on our Website (or that of identified licensors or Users, as applicable) must always be acknowledged.
9. User Content
9.1 An Account is required for the submission of User Content to our Website.
9.2 All User Content and communications with other Users on our Website must comply with the content standards set out in Part 17 below (Acceptable Use).
9.3 You warrant that you will comply with Part 9.2 and the content standards referred to. You will be liable to us and will, to the fullest extent permissible by law, indemnify us for any breach of your warranty. You will be responsible for any loss or damage suffered by us as a result of such a breach.
9.4 We are not responsible for any loss of User Content submitted to our Website. It is your sole responsibility to secure and backup your User Content.
9.5 All User Content is considered non-confidential and non-proprietary. Please refer to Part 10 for more information on intellectual property rights and licensing.
9.6 We may reject, reclassify, or remove any User Content from our Website where, in our sole opinion, it violates these Terms and Conditions.
9.7 We have the right to disclose your identity to a third party if that third party claims that any User Content submitted by you infringes their intellectual property rights (including, but not limited to, copyright) or their right to privacy.
9.8 User Content is not approved or verified by us before it is displayed on our Website. The opinions, views, and values expressed in User Content on our Website are those of the relevant Users and do not represent our opinions, views, or values.
9.9 We do not store any terrorist content.
9.10 If you wish to make a complaint about any User Content, please contact us using the details provided above in Part 3.
9.11 If you wish to remove User Content, you may do so by accessing and deleting the relevant User Content from within your Account. Please note that caching or references to your User Content may not be made unavailable immediately and may not be made unavailable where they are outside of our reasonable control.
10. User Content, Your Rights, Our Rights, and Users’ Rights (Intellectual Property)
10.1 User Content on our Website and the copyright and other intellectual property rights in that User Content, unless specifically labelled otherwise, belongs to or has been licensed by the User identified along with that User Content. All User Content is protected by applicable United Kingdom and international intellectual property laws and treaties.
10.2 You (or your licensors, as appropriate) retain the ownership of your User Content and all associated intellectual property rights. When you submit User Content to our Website, you grant us an unconditional, non-exclusive, fully transferrable, royalty free, perpetual, worldwide licence to use, store, archive, syndicate, publish, transmit, adapt, edit, reproduce, distribute, prepare derivative works from, display, perform, and sub-licence your User Content to the extent necessary to operate and promote our Website.
10.3 Subject to the rights to use our Website set out above in Part 8, Users may not otherwise copy, distribute, publicly perform, publicly display, reproduce, or create derivative works based upon each other’s User Content without first obtaining the express written permission of the User to whom the User Content in question belongs.
10.4 We use technical measures to restrict the ability of Users to copy and download User Content without permission. We do not warrant, however, that your User Content will not be copied or downloaded by other Users without your permission.
10.5 Unless a particular User expressly states otherwise, you must always acknowledge the identity and ownership status of Users and User Content when re-using another User’s User Content.
11. No Scraping, Text or Data Mining
11.1 You may not, without our express prior written permission:
a) in any way undertake, enable, permit, authorise, or facilitate any form of web scraping or text or data mining on or with respect to any part of our Website;
b) use any part of our Website or any data, Content, or information included on our Website, for the purposes of developing or training AI models or systems.
11.2 The prohibition set out in this Part 11 covers all purposes for which such activities may be carried out including, but not limited to, the development or training of AI models or systems. This includes, but is not limited to, the use of:
a) any bot, robot, scraper, spider, or other automated system, software, algorithm, code, process, tool, or methodology used to access, obtain, copy, or republish any data, Content, or information included on our Website; and
b) any automated techniques designed to analyse digital text or data in order to generate information or to develop or train AI models or systems.
11.3 Parts 11.1 to 11.2 shall apply to the fullest extent permissible by law.
12. Links to Our Website
12.1 You may link to any page on our Website. Links to our Website must be fair and lawful. You must not take unfair advantage of our reputation or attempt to damage our reputation.
12.2 You must not link to our Website in a manner that suggests any association with us (where there is none) or any endorsement or approval from us (where there is none).
12.3 Your link should not use any logos or trade marks displayed on our Website without our express written permission. This does not prohibit the content displayed in link previews that may be automatically generated by certain websites and apps including, but not limited to, social media.
12.4 You must not frame or embed our Website on another website without our express written permission. This does not prohibit the content displayed in link previews that may be automatically generated by certain websites and apps including, but not limited to, social media.
12.5 You may not link to our Website from another website the main content of which is in breach of Part 17 (Acceptable Use) or that we deem to be otherwise objectionable.
13. Links to Other Websites
13.1 Links to other websites may be included on our Website. Unless expressly stated, these Websites are not under our control. We accept no responsibility or liability for the content of third-party websites.
13.2 The inclusion of a link to another website on our Website is for information purposes only and does not imply any endorsement of that website or of its owners, operators, or any other parties involved with it.
14. Disclaimers
14.1 Please be aware that the Content presented on this Website is for informational and educational purposes only. The information provided, including any opinions, articles, guides, or tools, is not intended to be, and should not be construed as legal, tax or professional advice. We accept no responsibility or liability in respect of this information to any person or organisation. Nothing on our Website constitutes professional advice on which you should rely and professional or specialist advice should always be obtained before taking any action relating to any commercial, legal, tax or financial matters.
14.2 The information on this Website is provided “as is” and without any warranties, express or implied. We make reasonably efforts to ensure that the Content on our Website is complete, accurate, and up to date, but to the extent permitted by law, we make no warranties, representations, or guarantees (express or implied) that this will always be the case. We cannot and do not guarantee the completeness, timeliness, or applicability of the information for any particular purpose. It is the responsibility of the user to verify the accuracy and relevance of the information before making any decisions or taking any actions based on the Content presented on this Website.
14.3 By using this Website, you agree that we shall not be held liable for any errors, omissions, or inaccuracies in the Content, or for any actions taken in reliance thereon. You also agree that we shall not be held responsible or liable for any loss, damage, or expense arising from, or in connection with, the use of the information provided on this Website.
14.4 If you are a business user, we exclude all implied representations, warranties, conditions, and other terms that may apply to our Website and Content.
15. Our Liability
15.1 Nothing in these Terms and Conditions excludes or restricts our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be lawfully excluded or restricted.
15.2 If you are a business user (i.e. you are using our Website in the course of business or for commercial purposes), to the fullest extent permissible by law, we accept no liability for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) our Website or the use of or reliance upon any Content (including User Content) included on our Website.
15.3 If you are a business user, we accept no liability for loss of profit, sales, business, or revenue; loss of business opportunity, goodwill, or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.
15.4 If you are a consumer, you agree that you will not use our Website for any commercial or business purposes and that we shall have no liability to you for any business losses as set out above.
16. Viruses, Malware, and Security
16.1 We exercise reasonable skill and care to ensure that our Website and all related materials (including, without limitation, email communications sent from the Website and all digital content on the Website) is secure and free from viruses, malware, or other harmful programs, content or material (including, without limitation promotional material such as “spam”, or other forms of solicitation) however, we do not guarantee that this is the case.
16.2 You are responsible for protecting your hardware, software, data, and other material from viruses, malware, and other internet security risks.
16.3 You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via our Website.
16.4 You must not attempt to gain unauthorised access to any part of our Website, the server on which our Website is stored, or any other server, computer, or database connected to our Website.
16.5 You must not attack our Website by means of a denial of service attack, a distributed denial of service attack, or by any other means.
16.6 By breaching the provisions of Parts 16.3 to 16.5, you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and we will cooperate fully with those authorities by disclosing your identity to them. Your right to use our Website will cease immediately in the event of such a breach.
17. Acceptable Use of Our Website and Contact Tools
17.1 You may only use our Website and Contact Tools in a lawful manner:
a) You must ensure that you comply fully with any and all local, national, or international laws and regulations that apply;
b) You must not use our Website or Contact Tools in any way, or for any purpose, that is unlawful or fraudulent; and
c) You must not use our Website or Contact Tools to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware or any other code designed to adversely affect computer hardware, software, or data of any kind.
17.2 When using our Website, Contact Tools or contacting us by any other means, the following rules apply, and you must not communicate, submit or otherwise do anything that:
a) is obscene, deliberately offensive, hateful, or otherwise inflammatory;
b) is sexually explicit or in any way sexualises minors (including, but not limited to, child sexual abuse material);
c) promotes violence;
d) promotes, encourages, incites, or supports acts of terrorism;
e) promotes or assists in any form of unlawful activity;
f) is defamatory of another person;
g) bullies, insults, intimidates, or humiliates another person;
h) discriminates against, or is in any way defamatory of, any person, group, or class of persons; race; nationality; gender; gender identity; sexual orientation; religious or philosophical beliefs; disability; or age;
i) is intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
j) is calculated or otherwise likely to deceive;
k) is intended or otherwise likely to infringe (or threaten to infringe) another person’s right to privacy or otherwise uses their personal information in a way that you do not have a right to;
l) misleadingly impersonates any person or otherwise misrepresents your identity or affiliation in a way that is calculated to deceive;
m) implies any form of affiliation with us or any other party where there is none;
n) infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, designs, patents, trade marks, and database rights) belonging to us or any other party;
o) is in breach of any legal duty owed to another party including, but not limited to, contractual duties and duties of confidence.
17.3 If you fail to comply with the provisions of this Part 17 you will be in breach of these Terms and Conditions. We may take one or more of the following actions in response:
a) Suspend or terminate your right to use our Website;
b) Issue you with a written warning;
c) Take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;
d) Take further legal action against you, as appropriate;
e) Disclose such information to law enforcement authorities as required or as we deem reasonably necessary; and/or
f) Any other actions which we deem reasonably appropriate (and lawful).
17.4 We hereby exclude any and all liability arising out of any actions that we may take (including, but not limited to those set out above in Part 17.3) in response to your breach.
18. Communications from Us
18.1 If we have your contact details, we may send you important notices by email from time to time. Such notices may relate to matters including, but not limited to, changes to our Website or to these Terms and Conditions.
18.2 We will not send you marketing emails without your express consent. If you do consent to marketing, you may opt out at any time. All marketing emails from us include an unsubscribe link. If you opt out of emails from us, it may take up to 2 months for your request to take effect and you may continue to receive emails during that time.
18.3 For questions or complaints about communications from us, please contact us using the details above in Part 3.
19. Law and Jurisdiction
19.1 These Terms and Conditions, and the relationship between you and us (whether contractual or otherwise) shall be governed by, and construed in accordance with, English law.
19.2 Any dispute, controversy, proceedings, or claim between you and us relating to these Terms and Conditions or to the relationship between you and us (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales.